Frequently asked questions
We are constantly working to improve and appreciate every comment and suggestion we receive. Here are some of the most common questions we receive and how we answer them. If you can't find the answer to the specific question you're thinking about right now, we hope to hear from you by email.
In which countries and cities are MJT (Maria Jernkvist Textile) products available?
We don't have our own stores but only in our online store, pop up during events, exhibitions. Our products are sold all over the world.
If you are interested in adding Maria Jernkvist Textile's products to the offer of your shop, we would like to hear from you at email@example.com
Where are our products made?
All our products are manufactured in Sweden and Finland.
Where do we print our fabrics?
All fabrics are printed in Finland.
How much is my shipping cost?
Shipping within Sweden. for purchase: 0-400 SEK/Free shipping, otherwise 51 SEK.
Shipping within Europe, purchase for: 0-400 SEK/Free shipping. otherwise 90 SEK
Shipping outside Europe, 0-400 SEK/Free shipping, otherwise 185 SEK
Which shipping companies do we use?
We ship with Postnord, DHL, SCHENKER and UPS
We will inform you by email about the delivery schedule and tracking number.
My goods have been damaged during delivery. What should I do?
We are sorry to hear about this! Please contact us as soon as possible by e-mail firstname.lastname@example.org. Please tell us the order number, the date you placed your order, your name, your delivery address and if possible a photo of the damaged item. You will then have the choice of a refund or a new shipment and we will respond with instructions on how to proceed.
I made my purchase but would like to return the goods. What do I do?
We are sorry to hear this. We ask you to contact us by email We will then give you instructions on how best to return your purchase and for the options for refunding you.
Finally, if there is any other question you have, please feel free to contact us. We carefully consider the valuable feedback we receive and are continually working to improve our work.
Have a great day!